Refund and Return Practices:
Ideal Male Labs, LLC ensures a 60-day money-back guarantee on all its products, barring specific exceptions. If you need to return a physical product, please abide by our designated return steps. In situations where the product is faulty or we’ve made an error, we will cover the return shipping fees and provide you with a replacement.
To arrange for a product return, please obtain authorization from Ideal Male Labs, LLC by connecting with us at (877) 993-6638 or +1 (307) 459-2744 or via support@idealmalepo.com. Please provide your initial order information, the items you’re returning, and your contact details, and we will supply you with an RMA number and the shipping address for returns. Refunds are typically processed within a single business day and are returned via the original payment method.
We encourage immediate inspection of all delivered products and documentation of any potential damage. If you notice damage after the delivery, preserve the packaging and contact our customer service without delay.